Legal Notice

Legal Notice

By using this website (the “Site”), the user (the “User”) accepts the terms of use.
Website - Veolia Ukraine
The Site provides information about Veolia Ukraine (information below) and its subsidiaries.

It is published by Altvater Kiev LLC, registered with the Ukraine of the Trade and Companies Register under the number 25280118, whose head office is located at 72, Povitroflotskyi Ave., 03151 Kyiv, Ukraine and whose phone number is 249-95-17, 501-59-13,14.
Managing director is M. Bytko
[email protected]
The Site is hosted by:
Amazon Web Services Ireland One Burlington Plaza, Burlington Road, Dublin 4

Protected rights and authorisations granted to the User

The content of this Site developed by Veolia Environnement and its subsidiaries or on their behalf (hereinafter "Content") is in particular protected by legislation on intellectual property and more particularly with regard to copyright and trademark law.

The Content includes the architecture, graphic design (including the colors, fonts and graphic layout of screens), and all information and other elements available or accessible on and/or through the Site, such as documents, articles, photographs, illustrations, images, trademarks and logos (especially those of Veolia Environnement SA, Veolia Water, Veolia Energy and Veolia waste recycling), data, databases and all sound contents (e.g. voices, music or sound effects) and still or animated graphics (such as animations or videos), specific software developments and downloadable programs.
This Content is the exclusive property of Altvater Kiev LLC and its subsidiaries, its technical service providers or other third parties that authorize Altvater Kiev LLC or its subsidiaries to use it.

Veolia Environnement SA is in particular the holder of the trademarks VEOLIA and as well as all the domain names consisting of the trademark VEOLIA.

The User can access and use the Site and its Content and possibly download materials available on the Site.

The User may not:

  • copy, reproduce, imitate, distribute, broadcast, publish, file or register in any manner all or any part of the Site and the Content by any means and on any media;
  • adapt, translate, modify by any means all or parts of the Site or the Content by any means and on any media;
  • create composite or derivative works based upon all or parts of the Site or the Content;
  • decompile, reverse engineer or disassemble all or parts of the Site.

Any person who fails to comply with these legal provisions could be guilty of infringement and could be liable for any sanctions provided by law, notwithstanding any other recourse by Altvater Kiev LLC and its subsidiaries.


Altvater Kiev LLC and its subsidiaries disclaim all liability whatsoever in respect of any direct or indirect, incidental or consequential damage, loss of data or earnings arising out of or related to the use or operation of the Site and its Content.
Altvater Kiev LLC will do its best to ensure accessibility to its website at all times for visitors. However, Altvater Kiev LLC will not be held responsible for the unavailability of the Site for any reason whatsoever.

Changes and updates are periodically added to the Content. In this respect, Altvater Kiev LLC and its subsidiaries reserve the right to make any modification, rectification or change at any time.

The hypertext links on the Site enable to leave the Site. These hyperlinks are provided for your convenience only and do not imply any endorsement or approval by Altvater Kiev LLC and its subsidiaries of the third-party websites to which they link. These third-party websites are not under the control of Altvater Kiev LLC and its subsidiaries, and the latter are not responsible for the conditions of access to the content of these sites, the links they contain, the products or services they offer, data stored and/or used on their servers or any changes or updates made thereto.
References to trademarks, product names, services, domain names and companies other than Altvater Kiev LLC and its subsidiaries do not imply the existence of any association between Altvater Kiev LLC, its subsidiaries and the companies, products or services, brands or companies in question.

Privacy policy - Collection and use of personal data

Users are informed about the processing of their personal data through the Privacy Policy made available to them.


The Site uses cookies which consist of tiny text files stored on your computer, tablet or mobile phone.

In order to obtain more information about the types of cookies used, their purposes and the conditions under which they are collected, please refer to our Cookies Policy.

Applicable law and jurisdiction

The terms of use and the Site are governed by French law. The courts of Paris shall have jurisdiction in relation to any dispute arising in connexion to terms of use and the Site.

Anti-corruption clause

Managers and employees of Altvater Kiev LLC, Altvater Ternopil LLC , Altvater Chernivtsy LLC ensure compliance with the requirements of Ukrainian legislation on the prevention of corruption, including the Law of Ukraine "On the Prevention of Corruption" dated October 14, 2014 No. 1700-VII and international regulatory and legal acts on combating corruption, the Law of the French Republic Sapin II "On the fight against corruption and modernization of the economy", Anti-corruption policies of LLC’s, Anti-Corruption Code of LLC’s, Code of Ethics of LLC’s, Regulations on giving/receiving gifts and invitations of LLC’s.

Report a violation: [email protected]


Cookie Notice

Ver. 220823

This Cookie Consent tool (the “Cookie Notice”) provides you with the information you need to understand how we collect, use and share your information when you visit our website and any of its pages- eg: (hereinafter referred as “this website” or “our website”).

“Cookie Consent tool” means the Didomi cookies management platform.

“Cookies” means the cookies referred to in Sections 2 and 3 below.

"We/us" means Altvater Kiev LLC, 72, Povitroflotskyi Ave., 03151 Kyiv, Ukraine and the company referred to in Section 1, as the case may be, acting as publisher (the “Publisher”).

"Third party" means someone who is not you or us.

“User” means visitors or users of the website.

"GDPR" refers to the General Data Protection Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

This Cookie Notice can be updated at any time in the event of changes in the applicable regulations.

Our Privacy Policy (“Privacy Notice”) can be consulted here and will give you more details on the main following information:

  1. What data is processed by Veolia and for what purposes
  2. Security and data transfers
  3. What are your rights under GDPR and how to exercise them.

The legal terms and conditions (“Terms of use” also called “Legal notice”) of our website can be consulted in this section.

1. Who are we and how do we manage our website?

We administrate our website directly. The type of cookies we use and their respective purposes are detailed below.

2. What are cookies?

Cookies or tracking technologies are tiny text files that are red or stored on your computer, tablet or mobile phone when you visit a website. The cookies mean that the website will remember you and how you've used the site every time you come back.

3. What cookies do we use?

3.1 - Strictly necessary cookies - always ON

Strictly necessary cookies are solely intended to allow or facilitate access to the website. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies are not subject to the prior authorisation of the User since they do not store any personally identifiable information.

3.2 - Marketing cookies - always OFF until consent  

Marketing cookies make it possible to:

  • measure the performance of the website
  • detect browsing problems
  • organize content
  • collect and communicate information in an anonymous way, to understand how Users who have consented to it interact with their website (sections and contents visited, path on the site) in order to establish statistics on visits and to detect potential errors.

These cookies also make it possible to identify which information on the website may be of most interest to the User, in order to adapt the website to the User, and the relevance of the messages that may be sent to the User.

The data generated by these cookies concern:

  • your visits to the website;
  • your IP address in order to determine the city where the connection originates.

3.3 - Preferences cookies - always OFF until consent

Preference cookies allow our website to give you access to personalised content or targeting advertising depending on your consent.

The Publisher can also use certain services offered by third party websites to enable Users to share the content of the website on their social networks or else to follow accounts on social networks. These are in particular the share button (LinkedIn, Twitter, YouTube, Facebook and Instagram), lists of tweets (Twitter) and videos published on the Website (YouTube).

The aforementioned social network cookies are managed by the publisher of the social network website. The User is advised to read the aforementioned social networks’ cookies management policy on the relevant websites:

If you consent, these third-parties are able to collect your browsing data and use the data collected via their cookies for purposes they have determined in accordance with their own privacy policy.

4. Cookies inventory

You can see our cookies inventory list here:

Category of cookie

Name of the cookie




Legal basis

Strictly Necessary Cookies


Ensuring the operation of the website


Legitimate interest




Display notifications based on content viewing history


Site performance measurement and content organization



13 month








Measuring the effectiveness of advertising

Site performance measurement and content organization



13 month







Creating a personalized profile to display advertising messages

Site performance measurement and content organization



13 month







Market research, audience study

Site performance measurement and content organization



13 month





Personalized content

Access to personalized content or targeted advertising


13 month





Product development and improvement

Access to personalized content or targeted advertising


13 month







Storage of information on the device


Access to personalized content or targeted advertising



13 month








Create a profile for personalized content

Access to personalized content or targeted advertising



13 month









Personalized ads

Access to personalized content or targeted advertising



13 month




5. What is the maximum duration of cookies ?

5.1 Cookie retention periods

Cookies may be retained for a maximum period of thirteen (13) months from the date of the User's consent. The retention periods for each cookie are detailed above.

5.2  Retention Periods for information collected via cookies

When the cookie expires, the data collected through these cookies will then either be deleted or anonymised depending on the nature of the cookie.

The information collected through cookies is kept by the Publisher for a maximum of 25 months.

6. How can you control and delete cookies ?

6.1 Cookie Consent Tool

Strictly necessary cookies nor can be deleted or disabled. Our website's technical functionality is dependent on these cookies. The Cookie Consent Tool we use cannot block cookies on third party websites linked from our website since we cannot technically control those websites.

With the exception of above "Strictly necessary cookies”, which cannot be deactivated, the deposit of all other types of cookies is subject to the prior consent of the User.

Our Cookie Consent Tool can be used to customise your cookie preferences. This tool will record in real time your cookie preferences and will ask for consent [once a year or 6 months] to ensure Users stay up to date with changes to our Cookie Policy and Privacy Policy. Through the Cookie Consent Tool, you can decide whether you want to place Marketing cookies, Preferences cookies in your terminal when you are navigating on our website.  You can also delete or block cookies.

When the User visits the website for the first time, a banner with information on cookies is displayed. The User may then accept/activate or refuse/deactivate the installation of cookie banner, by ticking/unticking the boxes provided for this purpose. With the exception of the box relating to strictly necessary cookies, the other boxes are unchecked by default. Any deactivation entails the refusal of the deposit of the cookies in question.

By continuing to browse the website or by clicking on any element of the website, the User validates the installation of cookies according to the default setting.

If the User accepts the recording of cookies in his terminal, the cookies integrated in the pages and contents that he has consulted will be temporarily stored in a dedicated space of his terminal. They will only be readable by the sender.

Refusing unnecessary cookies cannot lead to a restriction of access to the Site.

The User's choices (consent or refusal) concerning cookies will be kept for a period of 6 months. After this period, the User's choice will be requested again during a new visit to the website.

At any time, the User may withdraw his/her consent or modify his/her choices concerning cookies by clicking on the link "Manage my cookies" accessible on all pages of the Site.

6.2 Using Your Browser

To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser. Below, you can find how to control cookies from most used browsers:



Google chrome:

Firefox: click on the link to Firefox – Mozilla – Support


Your decision whether to accept or reject cookies is itself based on one or more cookies. If you delete the cookies integrated by our website, publisher will no longer know what you have decided and the next time you visit one of our websites you will have to make your choice again. You will also have to repeat your choice if you use other browsers or other equipment such as a tablet or smartphone.

7. How can you get some additional information or exercise your rights ?

7.1 By contacting Veolia:

For cookies installed by our website originating from us, publisher invites Users to contact [email protected]

7.2 By contacting the issuers directly

For cookies installed by our website but originating from our Third Parties, publisher invites Users to contact the issuers directly via their websites to obtain information about their cookies.

To exercise your rights on the data collected via third-party cookies or for any questions about their processing, you should contact the competent publisher directly.



Privacy Policy for websites



The purpose of this privacy policy (hereinafter the "Policy") is to inform visitors or users  (hereinafter the "User") of the website Veolia Ukraine (hereinafter the "Site") of the  terms and conditions for the protection of their personal data in accordance with Law of Ukraine "On Protection of Personal Data" and  Regulation No. 2016-679 of 27 April 2016 on the protection of individuals with regard to the  processing of personal data and on the free movement of such data (hereinafter collectively  the "Regulation").

The publisher of the Site is the company, "Altvater Kiev LLC", 72, Povitroflotskyi Ave., 03151 Kyiv, Ukraine, registered with the Ukraine Commercial register, under the number 25280118, having its registered office Environnement  whose registered office is at (hereinafter "the Publisher" or "Altvater Kiev LLC").

The terms and conditions for processing data collected via contact form(s) are set out in the information notice for the form(s).

The Policy may be modified at any time by the Publisher, in particular in order to comply with any  regulatory, legal, editorial or technical developments.

This Policy is an integral part of the Terms and Conditions of Use of the Site.

The methods of collecting and processing data collected by means of cookies are set out in the "Cookie Policy"

Identification of the controller

The controller of the User's personal data is, as the case may be, the following entity or entities.

The data controller may also be the Veolia entity named on the webform, depending on the purpose of the webform(s).

Description of the data processing 

Within the framework of the operation of the Site, the Publisher may collect and process  personal data in order to allow the User to access the features and services offered by the  Site (hereinafter the "Services").

1) What categories of data are collected?

Contact data: refers to the compulsory data that the User fills in when filling in the  F, namely: surname, first name, email address, company name,  telephone number, address, postcode, town, country of residence.

Data voluntarily published by the User: refers to the personal data that the  User voluntarily communicates to the Editor by filling in the free text zones provided  for this purpose in the webform(s), namely "Subject of the request" and  "Message". The Publisher strongly recommends to the User to avoid any  communication of personal data via these text boxes or in any case to limit this  communication to what is strictly necessary to process the User's request.

All such data is hereinafter collectively referred to as the "Data".

2) Why does the Publisher collect User Data?

The Data are collected through the webform in order to answer the questions of the  Users concerning the following topics:

1. Collecting requests for information from target audiences (clients, consumers, stakeholders);

2. To process the User's request for information or question and to communicate effectively with the User in the following areas: to be specified;

3. To send communications to the User in relation to the main interests previously expressed by the User;

The mandatory fields in the webform are marked with an asterisk. The Publisher will not be able to respond to your request if you do not fill in these mandatory sections.

3) What is the legal basis for the processing of User Data?

Data processing is only lawful if it is based on one of the legal basis defined by the  Regulations. In the context of the operation of the Site, the Data processing is based on the following legal bases:

● If the User is a professional prospect wishing to receive information or formulate  requests on the activities and services offered by Publisher in relation to specific needs previously expressed, or if the User is already a Publisher customer: Publisher's legitimate  interest.

● If the User is a prospect (professional), the Publisher collects his consent by means of a checkbox before sending any global information via commercial communications.

● If the User is a candidate (or potential candidate): [designation of the entity or BU]'s legitimate interest in responding to the candidate/potential candidate's request.

● If the User is a supplier: the contract or the execution of pre-contractual measures taken at the request of the data subject.

● If the User is a consumer: consent collected by means of a checkbox.

4) Recipients of the Data collected

The Data collected through the webform(s) is intended for the internal services of the entity  responsible for processing in order to respond to the User's request.

This may include, for example, HR, Legal, Communication departments in charge of publishing content and technical administration of the Site, and their superiors, Veolia personnel in charge of processing requests received via the webforms, authorized service providers, Users of the Site, the personnel responsible for supervising the security of Veolia's information systems.

Internal recipients may also be Veolia Group entities located in the European Union (EU) or  outside the EU, it being understood that any transfer of Data outside the EU will be carried  out under the conditions of the article "Transfer of Data outside the European Union"  below.

Each recipient subsidiary may, as the case may be, be a subcontractor or a processor of the  Data provided.

The Data may also be transferred/used by third parties under the following conditions:

Data transferred to public authorities and/or bodies

In accordance with the Regulations in force, the Data may be transmitted to the  competent authorities on request and in particular to public bodies, exclusively to  meet legal obligations, judicial officers, ministerial officers and bodies responsible for  collecting debts, as well as in the case of the search for the authors of offenses  committed on the Internet.

Data provided to third parties

The Data may be communicated or made accessible to the Publisher's  subcontractors, suppliers and third-party service providers (such as the Site's host,  Veolia's IT and/or technical service providers).

Social networks

The User has the possibility to share the pages he/she is interested in on social  networks by clicking on the share buttons.

The collection of information through social network sharing buttons is subject to the  privacy policies of those third parties and to our Cookie Policy. We invite you to read the policies of these  social networks to find out how your  Data is used.

Exercise of User rights

In accordance with the Regulation, any individual User has the right to access, rectify, delete, limit and portability his or her Data.

For all processing operations carried out within the framework of the Site and only within this  framework, regardless of the Entity responsible for processing, the User may exercise his  rights,

● by writing to [email protected] or

● by post to: 72, Povitroflotskyi Ave., 03151 Kyiv, Ukraine

In case of difficulty concerning the management of his personal Data by the Publisher, the  User may contact the Data Protection Officer of. If the response from the DPO is not satisfactory, the User may submit a complaint to the competent protection authority: the Ombudsman of the Verkhovna Rada of Ukraine for human rights Hotline: 0800-50-17-20 (Toll-free) 044-299-74-08 [email protected] (only for electronic appeals and lawyer requests).

The Publisher reminds that the User may, for legitimate reasons, object to the processing of  his Data.

It is specified that if the User exercises some of the above rights, the Publisher may be  unable to carry out the actions necessary to achieve the purposes described above, or the  User may not be able to use all or part of the Services.

The Editor is obliged to keep the Data collected from Users up to date. It is therefore recommended that the User inform the Publisher of any changes concerning him/her by  sending an e-mail to the following address: [email protected]

Data retention and archiving

User Data will not be retained beyond the period strictly necessary for the purposes set out  herein and in accordance with the Regulations. accordingly.

In this regard :

● The data collected in order to respond to Users' requests for information and  questions are kept in an active database for 13 months from the registration of the  User's request.

● Data collected for the purpose of sending commercial communications to prospective  customers (professionals) are kept in an active database for 3 years from the last  contact with the User (for example, a request for documentation or a click on a  hypertext link contained in an email), unless the User has exercised his/her right to  withdraw consent, his/her right to object or his/her right to erasure (as the case may  be), and then for a period of 5 years in intermediate storage.

● The Data collected in order to contact the customer service of the professional User  who has an existing contract with [designation of the entity or BU](customers) is kept for the entire contractual  relationship, unless the User has exercised his right to object or exercised his right to  erasure. The data is then kept for 3 years in the active database from the end of the contractual relationship, and then for 5 years in intermediate storage.

The Data is kept in intermediate storage to enable the Publisher to defend itself in the event of legal proceedings or for the purpose of preventing and detecting criminal offenses, with a view to make the Data available to the judicial authorities.

At the end of the intermediate archiving period, the User Data will be permanently deleted.

In addition, the Publisher may keep Data permanently anonymised, for the purpose of  producing statistical studies. These studies do not identify Users, and are only based on trends derived from their aggregated Data.


The Publisher takes appropriate technical and organizational measures to ensure the  security of the Data and to prevent unauthorized access or disclosure of the User Data.  However, the Publisher cannot guarantee the elimination of any risk of misappropriation,  alteration, unlawful reproduction or misuse of the Data.

The database created when a User sends a request through the webform is strictly confidential. Publisher undertakes to take all useful precautions, organizational and technical measures appropriate to preserve the security, integrity and confidentiality of the Data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties.



Privacy notice for webforms


To provide additional  information or assistance to users, Veolia performs a data processing that allows the management and follow-up of requests submitted by the website users through the present webform.

For this purpose Altvater Kiev LLC collects and uses the following personal data : first and last name, postal and electronic addresses, phone number.
Your personal data shall be stored for the duration of 13 months.
This personal data is intended to webmasters, etc. in charge of the management of the requests.

By completing this webform, you give your consent to the collection and use of the personal data that concern you as stated above.

We inform you that you have a right to access, rectify, limit, erase, and if applicable to portability, concerning your personal data.
You also have a right to withdraw your consent to the data processing.

In order to exercise these rights, you may send an e-mail to [email protected]